NARU SystemsVoice AI for
auto repair shops.
Your service writers are juggling customers at the counter while the phone keeps ringing. NARU's Voice AI takes the calls they can't — appointments, basic questions, and callback requests.
Where the time slips away.
Front desk overloaded
When the counter is busy, calls go unanswered. The AI picks up every one.
"Is my car ready?" calls
Status and callback requests get captured and passed to the right person instead of interrupting the counter.
Lost appointment requests
Drivers who can't get through book somewhere else. The AI captures every request.
Built for auto repair and collision shops.
Voice AI answers and captures every call, and AI agents can handle the follow-up work after. Set up for you, trained on how you work.
- Answers calls when the front desk is busy and after hours
- Takes appointment requests with vehicle year, make, model, and concern
- Answers basic questions like hours, location, and services offered
- Captures callback requests and routes them to the right person
- Texts your team a summary after every call
- Collision: captures claim and contact details for your estimator
You stay in control.
Never quotes prices
It does not give repair estimates or price ranges — it takes the details for your service writer.
Never promises timing
It doesn't promise completion times or when a car will be ready.
Your team confirms
Appointment requests are confirmed by your staff or your scheduling system.
Common questions.
Will the AI quote repair prices?
No. It's set up never to quote prices or completion times. It collects the vehicle and concern so your service writer can follow up.
Can it tell customers if their car is ready?
It captures the request and passes it to your team for a callback, rather than guessing at status.
Can it book appointments?
It takes appointment requests and can book them when your shop's scheduling system supports it.
Does it help collision shops?
Yes. It captures the caller's contact, vehicle, and claim details so your estimator can follow up quickly.
From the blog
See it work for
your business.
We'll map your workflow and show you exactly how it would run — free demo.
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